Managed Enterprise Hosted PBX
Across Australia
Upgrade your business with fully managed hosted PBX from NW Networks built for Australian businesses that need scalable, enterprise-grade communication without the cost or complexity of on premise hardware. Managed from our WA base, delivered across Australia.
30+ Years of Proven Experience
Serving businesses since 1992 — from single offices to complex multi-site operations. We've migrated companies off every legacy system you can name, and we know what breaks and how to prevent it.
Australian-Hosted Infrastructure
Your phone system runs on secure, redundant Australian servers — not offshore data centres. That means lower latency, better call quality, and your data staying onshore.
Scales Without Growing Pains
Add extensions, sites, and features in minutes through the management portal — from 5 users to 500, without changing platforms or buying new hardware. Perfect for multi-site and growing operations.
Real Humans, Genuine Support
When you call us, you speak to our team — not an overseas call centre reading scripts. Fully managed means exactly that: we handle setup, migration, monitoring, and ongoing changes so your team doesn't have to.
Why Australian Businesses Choose NW Networks for Managed Hosted PBX
Get a Tailored Hosted PBX Proposal Anywhere in Australia
Tell us about your business team size, locations, call volume, integrations and we’ll build a custom hosted PBX proposal designed around your actual needs. Combine with business-grade internet for a complete setup.
- Custom pricing based on your real requirements
- Scalable options that grow with your team
- Expert consultation from our local PBX specialists
- Fast response — quotes typically within 1 business day
- Tailored solutions for single-site, multi-site, and remote operations
Important Information
All NW Networks hosted PBX services are subject to fair use policies and standard network conditions. Smaller single-site team? Start with our business phone systems instead. Already running your own PBX hardware? SIP trunking connects it to our network.
Common Questions
Managed Hosted PBX — Frequently Asked Questions
01 What is a managed hosted PBX?
A managed hosted PBX is a business phone system that runs in the cloud instead of on hardware in your office and "managed" means we handle everything: setup, configuration, updates, monitoring, and support. You get enterprise grade features without needing in-house telecom expertise.
02 What's the difference between hosted PBX and on-premise PBX?
An on-premise PBX requires physical hardware in your office, upfront capital costs, and ongoing maintenance. A hosted PBX runs in the cloud with no hardware to buy or maintain you pay a predictable monthly fee per user, and updates happen automatically.
03 Can a hosted PBX support multiple offices across Australia?
Yes — this is exactly what our enterprise plans are built for. All your locations run on one unified system with shared extensions, centralised call routing, and a single management dashboard, whether your offices are in Perth, Sydney, or regional WA.
04 Can we keep our existing phone numbers?
Yes. We manage the full number porting process from your current provider as part of the migration your customers keep calling the same numbers with zero disruption.
05 How long does migration to a hosted PBX take?
Most migrations complete within 1–2 weeks, including number porting. We plan the cutover to avoid business disruption typically your old and new systems run in parallel until everything is verified.
06 What happens to our phones if the internet goes down?
Calls automatically fail over to mobile devices or backup numbers, so your business never misses a call. For sites where uptime is critical, we can also design redundant connectivity — including 4G/5G or Starlink backup.
07 Do you support businesses outside Western Australia?
Absolutely. While we're based in Karratha, our hosted PBX is delivered entirely over the internet we support enterprise customers Australia-wide, with remote provisioning, deployment, and ongoing management.
08 How much does a managed enterprise hosted PBX cost?
Pricing depends on your user count, sites, and feature requirements — that's why we build custom proposals rather than one-size-fits-all packages. Submit an enquiry and you'll typically have a tailored quote within one business day.
Stay inspired
Ready to Upgrade
Your Business Communication?
Take your business communication to the next level with NW Networks Managed Enterprise Hosted PBX.
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Scalable for any team size
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Backed by genuine local support
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Custom solutions for multi-site operation

